At JoyHub Toys Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase toys from our e-commerce store.
1. Information We Collect
When you interact with our website or make a purchase, we may collect the following information:
- Personal Information: Name, email address, phone number, shipping/billing address.
- Payment Details: Credit/debit card information, UPI, or other payment method details (processed securely through payment gateways – we do not store card details).
- Order History: Information about products purchased, order status, etc.
- Device & Usage Data: IP address, browser type, operating system, and browsing behavior.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate order updates and respond to customer service inquiries.
- Improve our website, services, and user experience.
- Send promotional emails or offers (only with your consent).
- Prevent fraud and ensure site security.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Logistics partners for shipping and delivery.
- Payment gateways for secure transaction processing.
- Service providers (like email or IT support) to help us operate efficiently.
- Legal authorities if required by law or to protect our rights.
All third parties are bound by confidentiality agreements and are only permitted to use your data for specified purposes.
4. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site performance. You can manage or disable cookies through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate information.
- Request deletion of your data (subject to legal and business requirements).
- Opt-out of marketing communications at any time.
7. Children’s Privacy
Our products are intended for children, but our website is designed for adult use. We do not knowingly collect personal data from children under 13. If we become aware of such data, we will delete it promptly.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
